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Colonial Cities Tours | Mayan World Tours | Why Travel With Us | Terms/Conditions

 

ALL  OF  THE  FOLLOWING  CONDITIONS  APPLY  TO  OUR PACKAGES  AND  TOURS

While we make every effort to ensure that the information on our website is as accurate as possible and not misleading, it is published many months before your travel takes place and may be subject to change. We reserve the right to make changes to the website and any information it contains at any time. You will be informed of any material changes to your selected tour prior to your booking.


WHAT’S  GENERALLY  INCLUDED  IN  OUR  PACKAGES

(Specific tour details may differ)

  • Hotel Accommodations, Per Person, Occupancy As Shown

  • Round Trip Transfers - Land, Air or Water Where Noted 

  • Tours of Sites, Cities and Attractions Included in Each Itinerary

  • Transportation and Tours as Specified

  • Meals, Only Where Noted

  • English Speaking Guides on Tours

  • Site and Admission Fees As Noted

  • Taxes

WHAT’S  NOT  

  • Round Trip International Airfare, Except Where Noted

  • U.S. Departure/Customs Taxes and Fees, Foreign Departure Tax

  • Any Meals, Except As Noted

  • Beverages at Meals

  • Alcoholic Beverages

  • Tips to Drivers and/or guides

  • Cost of obtaining passports or visas

  • Items of a Personal Nature

  • Deviations from the tour

  • Any Travel Insurance - We Strongly Recommend That You Consider This Coverage!


- and More - 


TENDER  OF  A  DEPOSIT  BY  A  PASSENGER  OR THEIR  AGENT  CONSTITUTES  ACCEPTANCE  OF THE  FOLLOWING:

Tropical Travel and Mexico Colonial Cities act only as agent for the owners and operators of the various accommodations, facilities, services and transportation, and their responsibility is limited to that of an agent. In the absence of negligence, Tour Participant agrees not to hold any of the aforementioned parties liable, and they hereby disclaims all liability for the delay, loss, injury, expense or accident occasioned directly or indirectly by any action or omission, whether negligent or otherwise, of any Supplier or other entity entrusted with the performance of any service or the delivery of any goods in connection with this tour or any available option. Tour Participant agrees to seek all remedies directly from the Suppliers. 

RATES 

The prices in this website are based on rates and costs in effect at time of posting. Packages and prices are valid through at least October 1, 2014.  Prices are subject to change without notice. We reserve the right to alter prices at any time prior to your deposit. All rates are in U.S. dollars. Rates are per person, based on double occupancy, unless otherwise specified.

DEPOSITS

A non-refundable deposit of 30% per person is required within 7 days of booking to secure any reservation. Final payment is due no later than 45 (60*) days prior to departure. Bookings made 45 or less days prior to departure require payment in full. Bookings or changes within 14 days of departure are subject to a $100 charge to cover long distance calls and other expenses.  Certain tours, especially customized group tours, may have deposit amounts and conditions different than these generalities.

FINAL PAYMENTS

Final payment is due 45 (60*) days in advance of the tour. If reservations are made less than 45 days prior to departure, payment in full is required at the time of booking. If final payments are not received on time, Tropical Travel and Mexico Colonial Cities may cancel the reservation and invoke the cancellation fee.

CHANGES 

A $50 per transaction fee will be charged for any alteration or revision made to a confirmed reservation prior to the issuance of travel documents. Once travel documents and tickets have been issued a $100 per person change fee applies. Changes by Passengers are also subject to any other change or cancellation penalties that may be imposed by suppliers or the airlines.

CANCELLATION  PENALTIES  AND  REFUNDS 

All requests must be in writing and sent by U.S. Mail, otherwise no refunds can be made. Any valid cancellation refunds will be remitted within 30 days after the cancellation notice is received, unless the amount of the refund is contingent upon further advice from an airline, hotel or other Supplier. If the cancellation request is received prior to 60 days from departure there will be a penalty of $200 ($400*) per person charge will be assessed in addition to any other cancellation fees and other charges which may be assessed by Suppliers. For cancellations requested 59 to 45 days before departure date the tour deposit will be forfeited, Cancellation requests received less than 45, but more than 31 days prior to departure will be assessed 50% of the tour cost, plus other assessed charges. Cancellations 30 days or less or “no-shows” will not receive any refund.

All requests for a refund after a trip must be made in writing within 30 days after completion of travel, otherwise no refund will be made. All appropriate receipts and documentation must accompany the refund request. No refund will be made for features the participant opts not to use.  Refunds will be mailed within 30 days of receipt of request unless the amount of the refund is contingent upon further advice from airline, hotel or other supplier.  Once travel commences, unused portions of packages are non-refundable. Once travel begins, any changes made by a participant are the responsibility of the participant and any refund for unused features is subject to prior reimbursement by the Supplier to Tropical Travel Representatives/Mexico Colonial Cities.

The above Cancellation Penalties, while well within industry Superiors, are significant.  For this reason we strongly urge you to purchase Travel Insurance, including Trip Cancellation Coverage, a Superior benefit offered with most Travel Insurance Comprehensive Plans. Most Travel Insurance benefits include reimbursement of all your pre-paid, non-refundable expenses should you need to cancel your trip unexpectedly.  Please be aware, however, that all Trip Cancellation insurances do not cover every reason for cancellation. You are solely responsible for obtaining such insurance and for understanding the scope of coverage, if any. A source for coverage is presented above.

*  Earlier payment due dates and/or higher penalties or fees apply to major holiday periods, i.e. Thanksgiving, Christmas and New Years, Holy Week, Spring Break, etc., customized tours and to tour utilizing suppliers of unique services.

Travel agent fees, if applicable, may also apply.

PARTICIPATION

It is your responsibility to select a trip that is appropriate to your health, physical abilities and interests. As important is a positive mental attitude, a willingness to try new and different experiences and a sense of humor. We want each of you to enjoy and learn from each of our tours. We are happy to discuss our offerings with you and answer any question that you might have.

ENTRY  AND  EXIT  REQUIREMENTS

As of January 2007 all U.S. citizens are required to have a valid U.S. passport for entry by air into the United States.  Each other country has its own entry/exit requirements.  It is your responsibility to make sure that you have and carry with you the necessary documentation. Also, each country has its own exit/departure fees. Those stated by us will be accurate at the time of discussion, but changes in the fees and shifting currency values might cause these fees to change. Please be mindful that we have no control over these changes.

INTERRUPTIONS  OR  CANCELLATIONS

Certain services may be interrupted or cancelled due to weather or other conditions out of the control of Suppliers, Tropical Travel or Mexico Colonial Cities.  No refunds will be granted as a result of any such interruptions or cancellations.

AIRLINE  TICKETS 

Air tickets, if any, are issued on a special promotion fare. Certain restrictions, including (but not limited to) the fact that lost tickets are non-refundable, and that they are subject to individual airline restrictions, penalties and fees apply. Airfares are subject to availability and are subject change without notice until the tickets have been issued.

Flight numbers and schedules are subject to change until the date of travel.

TRAVEL  INSURANCE

Important - Please Note:

Anytime, anywhere unexpected events can complicate even the best planned trip.  We have made every reasonable effort to make this tour as enjoyable and worry free as possible.  But, it must be remembered that this tour takes you to out of the way places to experience different and unique activities.  Cancellations, delays, accidents and other problems can and do arise.  Any of these could affect your schedule, health, property and trip deposits or payments.  While we, acting only as agents and sponsor, cannot be held responsible, if problems do arise we do not want to have you inconvenienced or penalized for problems.  Your upcoming trip is a significant investment which you should protect.  It is your responsibility to ensure that you take out a comprehensive travel insurance policy to cover you during your travel. If you choose to travel without adequate travel insurance cover, we will not be liable for any losses howsoever arising, in respect of which insurance cover would otherwise have been available.

 

For these reasons, WE  RECOMMEND  THAT  TRAVEL INSURANCE  BE  PURCHASED!

 

A comprehensive source for information on and purchase of such insurance is www.InsureMyTrip.com  

 


 

- Other, But Still Important, Information -

 


PASSPORTS, VISAS AND HEALTH REQUIREMENTS

It is your responsibility to fulfill the passport, visa and other immigration requirements applicable to your itinerary. We can provide general information about the passport and visa requirements for your trip. Your specific passport and visa requirements and other immigration requirements for you and your party are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. We can provide general information about any health formalities required for your trip but you should check with your own doctor for your own specific circumstances. We do not accept any responsibility if you cannot travel, or incur any other loss because you have not complied with any passport, visa, immigration requirements or health formalities. You agree to indemnify us in relation to any costs which we incur as a result of your failure to comply with any passport, visa, immigration requirements or health formalities. Most countries now require passports to be valid for at least 6 months after your return date. If your passport is in its final year, you should check with the Embassy of the country you are visiting. It is your responsibility to check visa requirements for your destination.

TOUR START DATE

The Tour Start Date is the first date on the itinerary that you have reserved with Tropical Travel and Mexico Colonial Cities. It does not include any earlier departure date that you may have planned including, but not limited, to airline flights arranged for and necessary to your embarkation on the Tour Start Date. It is your responsibility to be ready to embark on the tour as specified in the itinerary. Tropical Travel and Mexico Colonial Cities is not responsible for any losses due to cancelled or missed flights, changed flight itineraries, late arrivals, or early departures.

TRAVEL DELAYS

We will base your itinerary on the reliable services of major international airlines.  These airlines are rarely subject to lengthy delays, but there are occasions when delays do occur. While we will make reasonable efforts to minimize any delays or amendments to your itinerary we cannot accept responsibility for such events and do not provide for arrangements for meals, overnight accommodation or any other cost resulting from delay. If you face a delay or are denied boarding we advise you to first contact your airline, who may be able to assist.

MEDICAL FITNESS AND AGE

Good physical and mental health is essential for the enjoyment of the active outdoor tours arranged by Tropical Travel and Mexico Colonial Cities. By tendering a deposit and/or making a final payment for a tour the client certifies that he/she does not have any physical or other condition of disability that would create a hazard for him/herself or other clients, trip leaders or company representatives. It is essential that any participant with a medical condition that may be affected by motion on a body of water, vigorous activity, high altitude, headache, cold, other natural phenomenon, or particular foods or allergic reactions, notify Tropical Travel and Mexico Colonial Cities in writing in advance of travel. Tropical Travel and Mexico Colonial Cities expressly disclaims any and all liability for medical care or for special dietary requirements.

MEDICAL INSURANCE

It is the client’s responsibility to obtain personal travel-related medical insurance. Often, your personal medical insurance may not cover you for medical services, whether basic, urgent, emergency, catastrophic, or otherwise, while you are traveling. It is your responsibility to determine if your existing medical coverage is adequate for the duration of your tour. It is also your responsibility to have or to obtain sufficient coverage for any medical services you might require, including up to catastrophic, long-term medical services coverage. This insurance must cover personal accident, medical expenses, air ambulance, loss of effects, repatriation costs and all other expenses which might arise as a result of loss, damage, injury, delay or inconvenience occurring to the client.

FORCE MAJEURE

Tropical Travel and Mexico Colonial Cities will not be deemed in breach of this agreement or otherwise liable to you, by reason of delay in performance or nonperformance of any of its obligations under this agreement to the extent that any such delay or nonperformance is due to any force majeure. “Force Majeure” means any circumstances beyond the reasonable control of Tropical Travel and Mexico Colonial Cities including, without limitation, acts of God, terrorist activities, insurrection, explosion, flood, tempest, forceful wind, fire or accident, war or threat of war declared or undeclared, sabotage, civil disturbance, labor strikes, requisition, sickness, quarantine, government intervention, weather conditions, and unforeseen circumstances. If Tropical Travel and Mexico Colonial Cities and/or any of its third party suppliers are affected by Force Majeure, they shall be entitled to, and may in their sole discretion, vary or cancel any itinerary or arrangement in relation to the tour.

 


 

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    If you would like more information or to book one of the tours or packages offered on this site, please give us a call at 1-888-843-6292 or 281-367-3386 or send us an email to info@MexicoColonialCities.com.


 

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1-888-843-6292

info@MexicoColonialCities.com